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NoVi Marketing Services

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Restaurant Marketing Agency in Riyadh

Marketing for restaurants, cafés and specialty coffee in Riyadh, written in natural Saudi Arabic and English and measured in bookings, app orders and full tables, not likes.

Who this service is for: This page is for restaurant and café owners, F&B groups and marketing managers in Riyadh who need more covers at the table and more orders through the apps, not just more followers. That includes new concepts preparing to open, homegrown chains adding branches across the city, specialty coffee shops and roasters, dessert and bakery brands, cloud kitchens that live on delivery, hotel restaurants competing with standalone venues for the same evening crowd, and regional or international brands entering Saudi Arabia that need their voice localised rather than translated. It is not a fit if you want a cheap posting package with no budget for photography, or if the real reason guests do not return is the food, the service or the price. Marketing amplifies the experience, so if the experience has a gap we will tell you during the audit instead of spending your money hiding it.

A restaurant marketing agency in Riyadh built around how the city decides where to eat: In Riyadh the decision often starts on a phone in the evening. Someone sees a dish in a friend's Snapchat story or a TikTok clip, checks the place on Snap Map or Google Maps for the rating, photos and distance, glances at the menu and price level, then shares it in a family or friends WhatsApp group before anyone moves. Late nights matter here, especially on weekends and during Ramadan, so a place that looks closed or silent online after ten in the evening loses guests to the one that looks alive. Our work covers every step of that chain, so the story, the map listing, the menu, the delivery-app page and the booking channel all tell the same story and none of them sends the guest to the place next door.

Snapchat first, then TikTok, Instagram and X: Snapchat is part of the daily routine for many people in the Kingdom, and for many Riyadh diners it is where they discover new places and follow the people they trust about food. We plan vertical content for Snap stories and Spotlight, run Snap ads with location targeting around each branch, and where it suits the concept we brief AR-style lenses or filters for openings and seasonal moments. Public stories posted at your location can also make the venue visible on Snap Map, so we build simple routines that encourage guests to share. TikTok carries discovery and longer food stories well, Instagram is still the place guests check whether a venue looks the part, and X is where openings, announcements and food conversation travel fast. Budget is set per channel by cost per order, booking or Maps action, and moved weekly as the data comes in.

Arabic-first copy in Saudi dialect, and food photography that fits Saudi taste: Saudi diners notice immediately when Arabic reads like a translation. We write captions, voice-overs, menu descriptions and ad copy natively in Saudi Arabic, warm and natural for social and clear for menus and signage, with English written alongside for expat residents, visitors and corporate catering clients. The visuals follow local norms too. That means generous sharing platters and family-style tables, Saudi coffee and dates where they belong, hands and plating rather than crowded selfies, careful framing of guests who have not agreed to appear, nothing that sits uncomfortably with local values, and a calmer, respectful tone in Ramadan. We shoot in your real space and light, so the photos on Maps and the delivery apps match what arrives at the table, because a misleading photo turns into a bad review.

Influencers, food bloggers and Mawthooq: Food creators move real traffic in Riyadh, but the rules are stricter than many brands assume. Influencers who are paid to promote products in Saudi Arabia typically need a Mawthooq licence issued through the General Commission for Audiovisual Media (GCAM), and paid or gifted content is generally expected to be clearly disclosed as advertising. Rules and their application change, so please check the current requirements before any campaign goes live, as this is awareness and not legal advice. In practice we shortlist creators whose audience matches your district and price level, check their licence status before booking, brief them on what to show and what not to claim, and make sure every paid or gifted visit is labelled. Honest reviews from the right micro and mid-tier creators usually do more for a new venue than one expensive post from a name that does not fit.

Opening a new restaurant or café in Riyadh: An opening has one real chance to build a queue, so we plan the weeks before the doors open as carefully as the menu. The plan usually runs through behind-the-scenes teasers of the fit-out and kitchen, a name and concept reveal on Snapchat and Instagram, a waiting list or WhatsApp list for first invitations, then a soft opening for neighbours, friends and invited guests so service is ready before the public launch. Creator tastings are scheduled for the days when the kitchen is confident, not the first night. Launch media is concentrated on the districts around the branch, and the first ninety days are planned too, with new angles such as signature dishes, the team, the coffee programme or late-night menus, so the venue does not go quiet after the opening buzz.

Delivery apps and dine-in are two different jobs: Apps such as HungerStation, Jahez, Keeta, ToYou, Mrsool and The Chefz are where many Riyadh guests discover restaurants and reorder, and which apps matter most can change by district, category and season, so we check where your orders actually come from before planning. An app order and a dine-in visit are different decisions. For delivery we focus on what converts inside the app, meaning strong dish photos, clear Arabic and English names and descriptions, boxes and bundles that travel well, and social content that pushes people to search your brand name in the app. For dine-in we sell the atmosphere, the occasion, the family section or terrace and the location. Where you run app promotions we align our ads with them so you are not paying twice for the same order, and we use app-specific promo codes where available to see which content really moves orders.

Google Maps for every branch across Riyadh districts: For many guests the first real contact with your restaurant is the Maps result for a search like breakfast near me, a burger place in Olaya or a café in Hittin. Each branch, whether it sits in areas such as Olaya, Al Malqa, Hittin or Al Nakheel, or in a seasonal or Boulevard-style venue, needs its own verified profile with an accurate pin, phone number, hours that include late nights, Ramadan and holiday changes, a current menu, fresh photos and the right attributes such as a family section, outdoor seating, drive-thru or parking. Arabic and English names should match your signage so guests find you in either language. As part of our local SEO work we support setting up and optimising these profiles, keep them updated, and build a simple routine for asking happy guests for reviews and replying to every review. Nobody can guarantee a map ranking, but a complete and active listing gives each branch a fair chance.

Area targeting, meal-time scheduling and click-to-WhatsApp: A restaurant does not need the whole Kingdom, it needs people within a realistic drive of each branch. Riyadh is a city of long distances and heavy evening traffic, so we run Snapchat, Meta and TikTok ads with radius and district targeting around every location, with separate audiences and creative for each branch rather than one citywide campaign. Ads are scheduled around real meal times, including the late-night window, so budget is not spent while the kitchen is closed. For group bookings, birthdays, private dining, majlis-style rooms, ghabga gatherings in Ramadan and corporate catering we use click-to-WhatsApp and call ads that open a conversation with your team directly, with quick replies ready for common questions. Google Search campaigns cover high-intent searches in both Arabic and English.

A Saudi F&B calendar planned months ahead: The Riyadh food year has peaks you can plan for well in advance. Ramadan changes everything, with iftar and suhoor menus, ghabga tables, family bookings and traffic that runs late into the night, and campaigns need to start before the first day rather than halfway through. Eid follows with its own family occasions. Founding Day on 22 February and National Day on 23 September suit themed menus and offers, and the use of national symbols in advertising should be checked against current rules first. Riyadh Season brings visitors and venue activity for several months, with dates that change each year, and the cooler winter months bring guests back to terraces and outdoor seating, while summer travel can slow some segments. We build this calendar with you at the start, so shoots, content and budgets are ready before each moment arrives.

Specialty coffee and branding for new concepts: Riyadh's specialty coffee scene has grown fast, and in a crowded market the brand itself often decides whether a guest tries you or the café across the road. Our brand strategy and creative design team works on concept positioning, visual identity, menu design, packaging for takeaway and delivery, and the retail identity of each branch. For Qahwet El Sheikh, a specialty coffee brand in Riyadh, we built the brand identity, packaging and retail identity, documented in a five-page brand book. Names on our wider regional client list include Americana, Talabat and Sheraton, where our work for Sheraton was media production. When the brand, the shoot and the ads come from one team, the opening photos, the cups, the menu and the Snapchat story all look like the same place.

How we measure and how to start: Followers and views are easy to report and impossible to deposit, so we agree commercial targets with you during planning and report on the numbers that move revenue. That means bookings through WhatsApp, calls and booking links, app orders and cost per order from promo codes and tracked links, direction requests and calls from Google Maps per branch, catering and group enquiries, and redemptions of channel-only offers. Every engagement starts with a free marketing and ad-account audit of your social accounts, ad accounts, Maps listings, delivery-app pages and recent content. Pricing is shared after the audit, for a single project, a monthly retainer or a custom model for multi-branch groups. NoVi is rated 5.0 on Sortlist. We serve Saudi clients from our office in Bavaria Town Towers on Kattameya Road, Cairo, and you can reach us in Saudi Arabia on +966 54 346 1195 by phone or WhatsApp, Sunday to Thursday, 10:00 to 18:00.

What you get

  • Free marketing and ad-account audit with a prioritised action list
  • Pre-opening, soft opening and first-90-days launch plan
  • Menu photography and vertical video for Snapchat, TikTok and Instagram
  • Native Saudi Arabic and English captions, menu copy and ad copy
  • Snapchat, Meta, TikTok and Google ads targeted by district around each branch, including click-to-WhatsApp
  • Google Business Profile setup and optimisation support for every branch
  • Delivery-app content support with dish photos, names, bundles and tracked promo codes
  • Food-creator visits with licence checks and clear ad disclosure
  • Seasonal calendar for Ramadan, Eid, Founding Day, National Day and Riyadh Season, with reporting on bookings, orders and cost per order

Frequently asked

How much does a restaurant marketing agency in Riyadh cost?

It depends on the number of branches, the production volume, the channels and the ad budget, so we do not publish generic packages. We start with a free marketing and ad-account audit, then share a price for a single project, a monthly retainer or a custom model for multi-branch groups. Media budget is separate from our fee and is paid to the platforms.

How do Riyadh restaurants work with NoVi?

Saudi clients are served from our office in Bavaria Town Towers on Kattameya Road, Cairo, and you can reach the team on a Saudi number, +966 54 346 1195, for calls and WhatsApp, Sunday to Thursday, 10:00 to 18:00. Every engagement starts with a free marketing and ad-account audit, and our brand identity, packaging and retail identity work for Qahwet El Sheikh, a specialty coffee brand in Riyadh, is documented in its brand book.

Is Snapchat or TikTok better for restaurants in Saudi Arabia?

Usually both, for different jobs. Snapchat is part of the daily routine for many people in the Kingdom and suits local discovery, stories and branch-targeted ads, while TikTok carries discovery and longer food stories well. Instagram and Google Maps are where guests check you out. We test across them and move budget weekly based on cost per order, booking or Maps action.

Do food influencers in Saudi Arabia need a licence?

Influencers who are paid to promote products in Saudi Arabia typically need a Mawthooq licence issued through GCAM, and paid or gifted content is generally expected to be disclosed as advertising. Rules change, so check the current requirements before a campaign. We check each creator's licence status before booking and make sure every paid or gifted visit is labelled.

Can you help with HungerStation, Jahez and other delivery apps?

Yes. For apps such as HungerStation, Jahez, Keeta and others we support dish photography, Arabic and English names and descriptions, bundles that travel well and social content that sends people to search for you in the app. We align with your app promotions and use app-specific promo codes where available, so you can see which content drives orders.

When should we start planning Ramadan or Riyadh Season campaigns?

Ideally a couple of months ahead. Iftar, suhoor and ghabga menus, shoots, creator visits and Google Maps hours all need to be ready before the first day of Ramadan, and Riyadh Season dates change each year, so we build a seasonal calendar with you at the start of the engagement and book shoots and budgets early.

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